If you are having a sewer problem in your home, first determine if it is within your household plumbing. If only some drains are affected, then the problem is within your home and you should call a plumber.
According to City Code Section 36-275, residents and businesses are responsible for repairs required to the sanitary sewer line from the residence to the main, including any necessary street repairs. Tree roots are the most common problem with these lines. If all drains are working and water is backing up a floor drain, the problem could be caused by either your service line to the street or the City's sewer main.
If you are experiencing a sewer backup in your home, please call City Hall at 651-204-6000 during normal business hours. After hours, you can reach our on-call Public Works staff at 651-248-0610 or the Ramsey County Sheriff at 651-767-0640.